Privacy Policy

 

What is a privacy policy and why do I have this?

 

A privacy policy is a statement that sets out the ways in which a website collects, uses, discloses and manages the personal and non-personal data of its visitors and users.  I have this policy to set out for you how I protect your privacy as a visitor to https://www.andreaarnold.co.uk (the site).

 

I have taken great care in reviewing the requirements for this document, which essentially are intended to highlight to you what happens when you browse a site or otherwise connect to the internet and in particular, my site.  In writing and reviewing this policy I have become much more aware of my internet presence and trust that you will find this document useful.

 

When you browse my site you are consenting to my holding and processing your personal data in accordance with this privacy policy.

 

Who am I?

 

I am a private individual, Andrea Arnold, who has chosen to set up a website as a way of communicating my arts practice.  I take my own privacy seriously and in this policy set out how I take your privacy seriously too.  This policy sets out how I use the information that you provide to me.  

 

There are certain legal requirements that I have to meet with this document and you will see that from some of the language that I use, how it is framed and its length.

What types of information do I collect and how?

 

I receive, collect and store any information that you enter on my website or provide in any other way (e.g. email).  There are two types of information that I collect: information you specifically give to me; and information that is collected due to the way that Internet browsers operate.

Information you give to me (personal information):

On my contact page you can send me a message which you may do via the website or directly to my email address.  You may also sign up to my newsletter.

In both cases you will be giving me your name and your email address.  If you choose to send me a message you will also be giving me the information contained in your message.  So, for example, if you include your mobile number in that message I will then have collected your mobile number.  If you send me an email and have an email signature I will become a collector of the information in your email signature.

Basically, any information contained in any correspondence between you and me will count as being collected by me provided I keep a record of that correspondence. As one of the purposes of my website is to communicate I will in general be keeping copies of email correspondence where it is relevant to that purpose.  Please see the section below on retention and housekeeping.

Information that is collected due to the way the internet operates (non-personal information):

Under this heading I collect the internet protocol (IP) address used to connect your computer to the internet; computer and connection information. I also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

This information is collected via the use of cookies.  More details about the operation of cookies is set out in the section on cookies below.

Why do I collect this?

My intention over time is to build up a network of people who are interested in the same issues as me whether we use similar investigative processes or otherwise, or simply to be in contact with people who are interested in my work (my contacts).  

In addition, my practice is in part a research practice and I am hoping that it will drive a number of conversations that may prove of value in the future.  At present I am simply interested in developing my practice and adding to the conversation. 

 

Consequently I may use your information for the following purposes: ​​

  1. to send you a newsletter (if you have requested this);

  2. to answer any direct queries you may have;

  3. to develop and improve the site and its content so as to improve your browsing and viewing experience; 

  4. as feedback or as input into the research and development of my thinking and activities in the future.

 

I will only use the personal information that I collect from you in accordance with this privacy policy.

How do I store, use, share and disclose site visitors’ personal information

Information provided to me via a contact message or email will be stored in my gmail account.  I access this account via private computer or the gmail app on my personal phone.  No third party apps have access to the data and I limit Google’s access to any and all data related to my website to the maximum extent possible.  Google’s privacy policy (including security practices) is available to review here: https://policies.google.com/privacy

You should be aware that my website is hosted on the Wix.com platform. By interacting with my website your data may be stored through Wix’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. The Wix privacy policy is available here: https://www.wix.com/about/privacy

I only access Wix from private computers and have set up passwords compliant with current recommendations.

If I am required by law or requested by the police or a regulatory or government authority investigating potentially illegal activities to provide information concerning your activities whilst using this site I will do so. 

How do I communicate with site visitors?

When you sign up to my newsletter I believe that this means you wish to know what I am doing or researching.  When I have something that I think you will be interested in then I will send an occasional newsletter.  This will cover things like exhibitions I am in, performances I may be doing, events or walks that I am planning, articles I have written or other ways that I may become active in the future, e.g. inviting you to take part in a survey.  

If at any point you wish to stop receiving my newsletter please use the unsubscribe button on the newsletter or email me at rgb20twenty@gmail.com. 

I will only add you to the newsletter mailing list if you specifically request this.  

Otherwise, if you send me a direct email then I will use your email address to respond to the message you have sent. 

How do I use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. 

 

There are two types of cookies: 

Session (Transient or Temporary) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. they are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

My website is hosted by Wix and as part of that hosting I understand that only session cookies are placed on your computer.

However, I also use Google Analytics so that I can find out if I have any visitors and if so how they behave on my site (for example which pages do they visit). The cookies collect information in an anonymous form, so I don’t know who is visiting my site. I use the information on how people navigate my website as feedback to help me improve the site. You can go to http://www.google.com/analytics/learn/privacy.html to find out more about Google Analytics cookies and how to opt-out of them.

How can you delete cookies?

 

If you wish to restrict or block the cookies which are set by my, or indeed any other, website you can do this by visiting www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies.

Retention and Housekeeping

Most of us have old content on our computers that we would long since have thrown out if we still kept everything as paper.  However, when managing personal information we are only permitted to retain data for as long as we actually need it so for this context I have developed a housekeeping policy.  

I will carry out regular housekeeping to ensure that the only information I retain is necessary to administer your relationship with me, to assist in my researches, to comply with any legal requirements, or to ensure that I do not communicate with people who have asked me not to.  When I no longer need information I will always dispose of it securely.  

For example, if you email me to say that you will be 30 minutes late for a call or event then this email ceases to be current almost immediately and will be deleted.  However, if the same email contains a request to join the mailing list this would have to be retained as evidence that you chose to join the mailing list.  Alternatively, if I have an email conversation with you that is relevant to my research then this may well be relevant for some time to come.  As I believe in credit where credit is due I will retain conversations about my research so that if I ever do need to give credit or request permissions I am able to do so.

How can you withdraw your consent?

If at some point you decide that you are no longer happy for me to continue to hold your personal information then you can contact me, and request that I delete it.  This will, of course, result in your removal from my mailing list.  Please let me know on rgb20twenty@gmail.com

Privacy policy updates

I have chosen that this privacy policy will be clear about what information I am gathering today rather than being phrased in an abstract way that somehow catches everything.  As a consequence it may, in the future, be necessary to update this privacy policy.  For example, I may set up a blog that permits people to add comments.  Or there may be changes in the relevant legislation, custom and practice.  

 

If the information I collect, or the way that I store it or use it, changes then I will update my privacy policy so that you know about this.  If the change is significant I will let you know via my newsletter or email if I hold personal information about you.

How to contact me?

If you have any questions or comments regarding my privacy practices or this Privacy Policy or if you would like to opt out of certain uses of your Personal Data, exercise your rights in relation to the Personal Data I hold about you or make a complaint about my privacy practice, please feel free to contact me on rgb20twenty@gmail.com

Copyright © Andrea Arnold 2020

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